ESM is looking for an enthusiastic, experienced and highly motivated candidate for the position of Relationship Manager to join our dynamic and friendly team who is poised for exponential growth.

You will be responsible in maximising revenue from all streams in the Facility Rental department and create new opportunities for growth, managing relationships of the Facility Rental department stakeholders within allocated venues to ensure all users are considered and valued and be accountable for the revenue generated in allocated venues by coordinating all users to maximise utilization.

Term: Part time (4 hours per day, 5 days per week)

Package: Starting in the region between QAR 6,250 including all allowances

Key Objectives:

• Build and maintain excellent relationships with all key internal and external stakeholders within allocated venues
• Create a cohesive ecosystem to achieve and exceed revenue targets set by senior management
• Manage and business develop FR programs at all venues
• Be the core stakeholder of your ecosystem and ensure ALL users are considered and serviced to a high standard
• Embrace & meet the standard operational and HSE targets as set by the senior management
• Ensure all activities and programs adhere to the local laws, and rules and regulations of governing bodies

Set of Required Skills, Knowledge and Behaviours:

Desired Qualifications:

• Degree in sports, business or similar qualification related to the field
• Desired Experience:
• Proven experience in schools, sports and enrichment fields
• Proven experience in relationship management and customer service
• Basic experience in administrative roles

Job-Specific Knowledge & Skills:

• High level of IT Skills including CRM systems
• Customer service and driven to deliver excellent customer service 
• Sports background and general understanding of sports
• Ability to develop relationships and strategic partnerships
• Creative thinker and decision-making skills
• Problem solving and conflict resolution
• Time Management
• Administration intelligence
• Financial intelligence

How to apply:

For more information or to apply, please email [email protected] quoting reference RM_Sep24. please send applications with a covering letter, your CV, along with copies of your relevant qualifications.

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Budget Management: Oversee and control all marketing channel spending and budget to ensure efficient use of resources. Market Analysis and Insights: Conduct regular market analysis to identify trends, opportunities, and competitive insights to inform marketing strategies. Brand Management: Ensure consistent brand messaging and positioning across all marketing channels and initiatives. Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives. Foster Collaboration and Harmony: Create a harmonious and collaborative atmosphere within the marketing team, internal customers, and other internal stakeholders. 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