Frequently Asked Questions

Our Head Office can be found in Motor City, Detroit House, Office 405.

Please make your booking and payment online. Please contact [email protected] for bookings over 2 months in duration.

There will be security staff and an ESM facility supervisor to assist you on arrival.

Payments are made online with credit/debit card and will be confirmed via email. Upfront payment only. Payments cannot be accepted at the venue.

You must give 48 + hours’ notice by e-mailing [email protected]. We will then reply to inform you your booking has been cancelled. Customers that cancel later than 48 hours before their slot, will still be charged in full.

For bookings over 2 months in duration a fixed contract will need to be created. Please contact [email protected] for more information.

Non-marking sports trainers should be worn indoors. Studded footwear is not permitted for use on any Astroturf/ Artificial pitches or in sports halls. Ladies are reminded to dress respectfully in correct sports attire.

NO. You must bring your own equipment with you. ESM will provide basic fixed provisions of football goals, basketball nets and tennis nets. Customers are required to bring their own racquets, ball, shuttles and other non-fixed equipment.

Child spectators are not permitted during evening /weekend rental bookings unless they are constantly supervised on a 1 adult to 1 child ratio. We reserve the right to ask any unattended children and their parents/guardian to leave immediately if this policy is not adhered to.

NO pets or animals of any kind are not permitted on any ESM sites.

Smoking is strictly prohibited on all sites and anyone caught violating this rule will be asked to leave immediately and could face fines up to AED 1,000.

Yes, we offer a bespoke events service for all types of events for children and adults. For more information contact our team on [email protected].

You can bring water and sports drinks only. Food and hot drinks of any kind are not permitted. ALL litter must be removed from site.

The ESM Facility Supervisor will assist and call an ambulance if necessary. ESM Services can accept no responsibility for any injury to clients and their guests sustained whilst on site.

Clients must report any damage to the facility manager and security. If damage is not reported within 12 hours the renter will be liable to pay the damage at a cost determined by ESM.

Clients must report any damage to the facility supervisor or send an email to [email protected]. If damage is not reported within 12 hours the renter will be liable to pay the damage at a cost determined by ESM.

  • Please visit
  • Select sport, area and date
  • Use filters to specify your searched results
  • View and select preferred times
  • Click on Book Now
  • Register or Sign in
  • Accept Terms & Conditions
  • Select preferred method of payment
  • Complete the payment
  • Get receipt by email
  • Play