ESM have developed a 5 Star rating system to positively drive quality, identify excellence and guarantee sports programmes delivered at ESM venues continually improve and offer the highest standards of provision.
Our pioneering system is the first of its kind in the region and is based on a 5 Star rating that indicates the level of performance and quality of a provider by focussing on Health and Safety, Child Safeguarding and the quality of provision.
The 5 Star rating system offers unparalleled transparency for all, allowing all stakeholders to not only check a provider is legally compliant but now gives them the ability to fairly compare providers for quality against each other. This will ultimately affect the perception of the quality of programmes offered through the eyes of parents, children and the Schools. Any provider falling below the minimum standard of 60% will not be eligible to work in our Schools.
The 5 Star Rating System will help clients have access to an increased level of safety and quality across the venues by as providers will be following international best practices and frameworks.
Clients will have more opportunities and increased choice of high quality providers as schools select the best providers based on strict framework.
The 5 Star Rating System will provide customers with an approved level of quality. Schools will be able to select providers based on a rigorous quality measuring system., ensuring only the best providers operate within GEMS.
Parents can feel confident at the quality of their schools providers because The 5 Star Rating System will effectively assess performance and provide constructive feedback to support and help to improve services across all venues.