We are looking for a proactive and customer focused Parent Relations Executive to join the team at ESM and play a key role in ensuring the smooth running of our holiday camps and maintaining strong, positive relationships with parents.
This role is ideal for someone who enjoys working with families, thrives in operational environments, and takes pride in delivering exceptional service. You’ll be the go-to person for inquiries, registrations, and coordination with schools, suppliers, and internal teams, all while ensuring each camp delivers a consistent, high-quality experience. If you're passionate about service excellence and building lasting relationships with families, we want to hear from you.
Key Objectives
- Help grow the number of customers and camp locations
- Boost the quality of camps through varied activities and improved staff training to increase customer retention
- Support the department in achieving business targets and meeting budget expectations
Required Skills, Knowledge, and Behaviours
Desired Qualifications
- Degree or Diploma in Business Administration
- UAE Driving License
Desired Experience
- Experience in operations and logistics management
- Experience working with children
- Experience in leading teams or individuals
- Experience in the sports industry
- Local knowledge of the UAE and regional sports landscape
Job-Specific Knowledge and Skills
- High-level verbal and written communication skills
- Creative thinking and decision-making abilities
- Strong IT skills, including database and system management
- Ability to multi-task efficiently
- Effective time management
- Problem-solving and conflict resolution skills
What We Offer
- A monthly salary ranging from AED 9,000 to AED 10,000 inclusive of all allowances
- Annual flight allowance
- Private medical insurance
- End of service benefit
- Access to lifestyle discounts
How to Apply
If you are ready for this exciting challenge, please email [email protected] , quoting reference PRE-Jun25. Please include your covering letter, your CV, and any relevant supporting documents or certifications.
