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WE ARE DRIVEN BY OUR VISION

At ESM, we recruit and retain a high performing and diverse workforce and foster a healthy, safe and productive work environment. The mission of the HR Department is to develop and sustain a dynamic work environment while providing support and growth opportunities.

Parent Relations Executive

We are looking for a proactive and customer focused Parent Relations Executive to join the team at ESM and play a key role in ensuring the smooth running of our holiday camps and maintaining strong, positive relationships with parents.

This role is ideal for someone who enjoys working with families, thrives in operational environments, and takes pride in delivering exceptional service. You’ll be the go-to person for inquiries, registrations, and coordination with schools, suppliers, and internal teams, all while ensuring each camp delivers a consistent, high-quality experience. If you're passionate about service excellence and building lasting relationships with families, we want to hear from you.

Key Objectives

  • Help grow the number of customers and camp locations
  • Boost the quality of camps through varied activities and improved staff training to increase customer retention
  • Support the department in achieving business targets and meeting budget expectations

 

Required Skills, Knowledge, and Behaviours

Desired Qualifications

  • Degree or Diploma in Business Administration
  • UAE Driving License

 

Desired Experience

  • Experience in operations and logistics management
  • Experience working with children
  • Experience in leading teams or individuals
  • Experience in the sports industry
  • Local knowledge of the UAE and regional sports landscape

 

Job-Specific Knowledge and Skills

  • High-level verbal and written communication skills
  • Creative thinking and decision-making abilities
  • Strong IT skills, including database and system management
  • Ability to multi-task efficiently
  • Effective time management
  • Problem-solving and conflict resolution skills

 

What We Offer

  • A monthly salary ranging from AED 9,000 to AED 10,000 inclusive of all allowances
  • Annual flight allowance
  • Private medical insurance
  • End of service benefit
  • Access to lifestyle discounts

 

How to Apply

If you are ready for this exciting challenge, please email [email protected] , quoting reference PRE-Jun25. Please include your covering letter, your CV, and any relevant supporting documents or certifications.

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It is vital to ensure that you hold the correct qualifications for the position that you are applying for. Details of the relevant qualification for each role is included in the detailed job description, also available, on our website. Please email a covering letter, CV and all relevant qualifications to our HR Department at [email protected] indicating which position is of interest to you.

Whether your move is to Abu Dhabi, Dubai or Qatar, you will experience a global city with an international workforce. We always encourage potential recruits to do a little research into the cities they want to move to.


We realise that moving to a new country may be a daunting experience. That is why we try to ensure that we do everything that we can to help our new staff settle. We provide your flights out to your place of work, and arrange your visa. We'll support you along every step of the way, whether it's finding somewhere to live or opening a bank account.


If you take the right steps, your move to the Middle East will be a great experience and one you will love.